Case StudiesUser engagement analytics case study: how customer behaviour can drive intelligent library decision makingAdey & Eastman-Mullins
CommentariesThe Teaching Excellence Framework: what does it mean for academic libraries?Melling & Weaver
Case StudiesOpen Access+ Service: reframing library support to take research outputs to non-academic audiencesTaylor
Research ArticlesIndispensable or unnecessary?: a data-driven appraisal of post-cancellation access rightsMcCracken et al.
ArticlesSimplifying the search experience – resisting the lure of shiny new technologyKennedy & Crump